The challenge
As CMIT Solutions added security tools to its technology stack, managing them all became difficult. They were looking for a solution that could give them a consolidated view of their security services, as well as an open platform to easily integrate with larger clients.
The solution
By switching to Barracuda XDR, CMIT Solutions of Portland Central was able to:
- Monitor and manage five different security areas through a single console for all their customers
- Quickly filter and prioritize alerts to focus on the most substantive threats
Results
Through their partnership with Barracuda, CMIT Solutions of Portland Oregon:
- Has been able to grow and is on track to expand with a second office in central Oregon
- Achieved better customer retention with minimal turnover among clients, primarily due to the quality solutions they have selected to make up their security service offering but also by maintaining close relationships with their clients
Location: Portland, Oregon
Specialization: 24x7 managed IT services, cybersecurity, network management, compliance guidance, and IT support to various Portland and Central Oregon businesses. Provides IT services that help SMBs prevent downtime, maximize employee productivity, and solve problems before they occur.
About CMIT Solutions of Portland Central
CMIT Solutions of Portland Central specializes in and provides 24x7 managed IT services, cybersecurity, network management, compliance guidance, and IT support to various Portland and Central Oregon businesses.
Over the past five years, Ian Miller, CEO and owner of CMIT Solutions of Portland Central, says he’s seen a dramatic shift in the cybersecurity landscape and SMBs’ perception of security. “It used to be common for a small business owner to feel like their company wasn’t big enough to be on cybercriminals’ radar,” says Miller. “Now when we start a discussion about phishing, we hear, ‘Oh yes, we have that happen all the time.”
”Barracuda XDR gives me a single, consolidated view of all security services for each client. An attack can come in via email and jump to a device. XDR helps us follow the breadcrumbs to root it out.”
“It used to be common for a small business owner to feel like their company wasn’t big enough to be on cybercriminals’ radar. Now when we start a discussion about phishing, we hear, ‘Oh yes, we have that happen all the time.’”
