Intronis Backup Technical Specifications

Web Portal Requirements

• Chrome (most recent version)
• Edge (most recent version)
• Internet Explorer 11 (most recent version)
• Firefox (most recent version)

Backup Software Requirements

Minimum Requirements for File and Folder backups

• 2 GHz dual-core CPU
• 1 GB of Total RAM (500 MB free RAM during backup, restore, or delete operation)
• Free disk space equaling twice the size of your largest protected file (not required for VM or Image backups)
• Broadband Internet Connection
• Microsoft .NET Framework 4.8 (installation may require a reboot)

Minimum Requirements for Exchange, SQL, Imaging, VMware, and Hyper-V backups

• 2GHz quad-core CPU
• 4 GB of Total RAM (1 GB free RAM during backup, restore, or delete operation)
• Free disk space equaling twice the size of your largest protected file (not required for VM backups)
• Broadband Internet Connection
• Microsoft .NET Framework 4.8 (to allow backup/restore/delete management from the web)
• RAID disks are not supported for Hyper-V Object Level Restore

Supported Operating Systems

• Microsoft Windows 8.1 (8 is not supported)
• Microsoft Windows 10 (Anniversary Update or newer)
• Microsoft Windows 11 (Standard Edition)
• Microsoft Windows Server 2012 Server (Standard Edition)
• Microsoft Windows Server 2012 R2 (Standard Edition)
• Microsoft Windows Server 2012 R2 Essentials
• Microsoft Windows Server 2016 (Standard Edition)
• Microsoft Windows Server 2019 (Standard Edition)
• Microsoft Windows Server 2022 Server (Standard Edition)

Core installations of Windows are not supported

SQL Support

• Microsoft SQL Server 2012 Standard Edition
• Microsoft SQL Server 2014 Standard Edition
• Microsoft SQL Server 2016 Standard Edition
• Microsoft SQL Server 2017 Standard Edition
• Microsoft SQL Server 2019 Standard Edition
• SQL Databases running in Full Recovery mode will not have their transaction logs truncated

Exchange Support

• Microsoft Exchange 2010 (when installed on Windows Server 2012 Standard edition; does not support DAG or clustered environment)
• Microsoft Exchange 2013 (when installed on Windows Server 2012 Standard edition; does not support DAG or clustered environment)
• Microsoft Exchange 2016
• Microsoft Exchange 2019

Virtual Machine Support*

• VMware ESXi/vCenter 6.5, 6.7, 7.0 (with TLS 1.0 or TLS 1.2) – All supported versions require a VMware Essentials license or higher. Includes support for clustered environments.
• Hyper-V 2012, 2012 R2, 2016, 2019 – Includes support for clustered 2016 and 2019 Hyper-V environments

Imaging and BMR Support

Supported Operating Systems

• Microsoft Windows 8.1
• Microsoft Windows 10
• Microsoft Windows Server 2012
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012 R2 Essentials
• Microsoft Windows Server 2016 (Standard Edition)
• Microsoft Windows Server 2019 (Standard Edition)

BMR Support

Hard disk controllers

• SCSI
• IDE
• SATA

Boot types/disk partition styles

• MBR
• GPT

Supported file systems (for backup source)

• NTFS (unless it is a System volume that is part of the Boot Volumes group)

Supported backup destinations

• 512 byte sector disks
• 4K native sector disks

How to Get Started

New Partner

Ready to try Intronis Backup? Getting started is easy and only a few clicks away. Download the Intronis Backup software. Install the software to create your trial account. After installation, begin by creating some backup sets and you will be on your way to experiencing what Intronis Backup has to offer.

Existing Partner

Are you already a partner? Great! Please try our Partner Portal to experience an improved way to manage your end users backups. If you have any questions along the way please contact one of our world class client services team members.